Accessibility Policy

The City of Providence’s web pages will be accessible to persons with disabilities as defined by the Americans with Disabilities Act of 1990 (ADA).

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, the City of Providence (“City”) does not discriminate against qualified individuals with disabilities on the basis of disability in the City’s services, programs, activities or employment practices.

The City will generally, upon request, provide appropriate aids and services to persons with disabilities so they can participate equally in the City’s programs, services, and activities in order to make information and communications accessible to those who have speech, hearing, cognitive, mobility or vision impairments.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a City program, service or activity, should contact the City as soon as possible, but no later than 48 hours before a scheduled event.

The City will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids / service s or reasonable modifications of policy.

The City will make all reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy all City programs, services, and activities. For example, individuals with service animals are welcomed in City offices, even where animals are generally prohibited.

The City does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act.

The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.  Information, comments, and/or complaints concerning the accessibility of City programs, services, or activities should be directe