Office of Neighborhood Services
Mission Statement:The Office of Neighborhood Services is your link to the City of Providence and its services and programs. This Office will help you obtain access to programs and services, voice concern and resolve complaints. Our services break down into four fundamental categories: Administration, Basic Delivery, Neighborhood Services and Community Initiatives.
As with all of City Government, it will be ethical, accessible, and transparent. And those who serve our residents will be guided by respect, patience, understanding and integrity.
We guarantee all the people of Providence a strong voice in their government, and fair and equal access to quality public service
Director
We Can Help:
- Resolve Complaints
- Refer requests to appropriate City or other Agencies
- Act on your behalf and will monitor your request until it is completed
Office of Neighborhood Services
City Hall 2nd Floor
Room 201
25 Dorrance St. 02903
Phone:
(401) 421-7768
(401) 421-PROV
Department Hours
Monday-Friday
8:30-5:00
Summer Hours
Monday-Friday
8:30-4:00
City Hall Contact Information & Hours
Providence City Hall
Phone: (401) 421-7740 · TDD (401) 751-0203
25 Dorrance Street, Providence, RI 02903
Hours *
Monday thru Friday 8:30am to 4:30pm
Summer Hours: Monday thru Friday 8:30am to 4:00pm
* Special early closing times to service the last customer apply to certain Departments. To ensure that you're not disappointed, please call ahead or arrive before 4:00pm.



