Frequently Asked Questions

Q: As a resident of the City, can I go to the Law Department for legal advice?

A: No. The Law Department advises the Mayor's Office, City Council, City Boards and Commissions, and City departments about legal issues related to their work for the City. We do not offer legal services to the public. Please see the "Useful Links" tab of this web page for suggestions of places to contact for legal assistance.

Q: I'm an attorney. Does the Law Department accept service on behalf of City departments, such as the police or fire department?

A: You must serve the individuals or Police and Fire Departments directly. The Law Department will accept service on behalf of the Mayor, and the Solicitor may agree to accept service for other City departments, boards and agencies.

Q: How do I file a claim for property damage and/or personal injury?

A: Claims have to be filed with the City Clerk's Office at 25 Dorrance Street. The forms are available online and can be downloaded, filled out and filed either in person or by mail (see "Download Forms" drop-down menu under the ProvConnex logo at right). In filling out these forms, please include as much detail about the incident as possible, and attach all required documentation.

Q: How do I check the status of my claim?

A: After 30 days, you can get a status from the Law Department's Claims Administrator by filling out the Claims Inquiry contact form. You also can phone the Law Department at 421-7740 X333 and ask to speak to the Claims Administrator.

Q: Who is the City's insurer?

A: The City is self-insured. This means that claims against the City are not handled by an insurance company, and any payments made come from municipal funds.

Q: How do I get copies of Public Records?

A: To request records from a Providence City Agency or Department, fill out and submit the Request for Public Records Form.

Q: Are City employees bound by Rhode Island State ethics law?

A: Public officials and employees in Rhode Island are subject to the Rhode Island State Code of Ethics (which you can read here). In addition, City of Providence employees are subject to the City's code of ethics (which you can read here).

Q: What should I do if I believe I have been a victim of an act of discrimination?

A: The Providence Human Relations Commission (PHRC) investigates complaints and enforces laws forbidding discrimination based on race, color, gender, sexual orientation, religion, marital status, mental or physical disability, age or country of origin. Discrimination can take place in many areas including, but not limited to, housing and employment. More information is available on PHRC's web page.

Q: Do I have to live in Providence to bring a complaint to PHRC?

A: You do not have to live in Providence, but the discriminatory act has to have taken place in Providence. For example, if you believe you were discriminated against at your workplace in the City, you can bring the issue to PHRC, even if you live outside the City or even outside the State.

Q: If I make a complaint with the PHRC, can I also bring a complaint about the same incident to the Rhode Island Commission for Human Rights?

A: Yes. One does not exclude the other. You also may have the option of taking your complaint to the Federal government, as for example, bringing an employment issue to the federal Equal Employment Opportunity Commission (EEOC). These different agencies have different remedies available to them, and also different rules and limitations.

Q: Do I need to have a lawyer to talk to the PHRC?

A: You do not need to have a lawyer. However, you may have a lawyer represent you if you choose.